Iain Gordon

Piano Services Ltd.


I hope over the following pages you will get a full insight into the services I can offer.

I am an independent Steinway & Sons trained Piano Tuner/Technician specialising in the servicing, rebuilding, tuning and toning of fine German grand pianos, and with 40years experience you can be assured of the highest levels of craftsmanship. Based in south London I am available for work throughout the UK and internationally. Please contact me if you have a Steinway grand piano for sale, I always have customers who want good Steinway pianos.

My work as Piano Technician

My work as a piano technician includes all aspects of piano servicing, from tuning and check-over, to servicing on site, which can be between one and five days, and full grand piano restoration at the workshop, which is around four to six weeks work. Re-polishing can also be arranged.

I am resident technician at London’s Henry Wood Hall where I look after the Steinway concert grands which are used by visiting artists and all the major orchestras on a daily basis for recordings and rehearsals. The newest Steinway D here No 501630 from 1986 has been used on many recordings for EMI, Sony, Hyperion, Deutsche Grammophon and others. We also have the use of a 1935 Steinway D restored by me which is something a little different from a new piano, a different vintage. I’m also service contract holder at Trinity Laban conservatoire and also worked for twelve years at London’s Southbank Centre backing up and standing in for the contract holder in the preparation of their fleet of Steinway Ds. Concert and recording work consists largely of fine tuning and voicing checks and occasional adjustments to refine regulation. It’s all about keeping the pianos working at their optimum.

I try to keep a small stock of very carefully selected Steinway grand pianos for sale. Please see the Steinway Piano Sales page.

Some of the venues I have worked


Steinway Piano Sales

I try to carry a small stock of very carefully selected serviced and rebuilt Steinway grand pianos for sale. I am always happy to give advice on buying new or used instruments…

Piano Restoration / Servicing

The restoration process is a highly labour intensive operation, and the technical work alone can take around twenty or so days depending on the make of piano and extent of work...
Piano Tuning & Toning

Piano Tuning Toning / Voicing

All pianos require tuning from time to time and for a variety of reasons. Humidity, temperature, usage and general settling all play a part in determining how stable a piano tuning remains...


Restoration of a Steinway B

Restoration of a Steinway B

Here are a couple timelapse videos of me stringing a Steinway B from 1969 as part of the restoration process and something we do on ...
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Rebuilt Steinway B For Sale

This beautiful Steinway B in fiddleback mahogany is, without a doubt, one of the finest examples I have ever seen or worked on. A pianist ...
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Steinway D Grand piano

Steinway D at Henry Wood Hall

I first met Benjamin Grosvenor when he was a shy 15 year old and his dream then was to become a concert pianist. Well here ...
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Trinity Piano Servicing

Summertime is when I complete much of the annual service work at Trinity Laban Conservatoire one of the four big music colleges in London. These ...
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“I am so grateful to you for your superb attention to my pianos, when needed. You have my utmost confidence and trust”.

Norma Fisher-Saipe

Steinway Artist Pianist/Teacher Professor at Royal College of Music

Iain Gordon has a marvellously sensitive approach, a true feeling for each piano as an individual.

His knowledge and experience is great and his passion and commitment is evident from the start.

He has transformed my piano from a poor, tired-out old instrument into a vibrant beauty, loved by all who touch it.

Christopher Osborn

Concert pianist

Iain more or less chose our piano for us – we just knew we had to have it when we saw the way his eyes lit up when he found it in the auction showroom. By that point, he had spent over a year accompanying us to auctions, searching for a good second-hand Steinway Model B; in the showroom, he would surreptitiously whip out his screwdriver so he could inspect the inner workings of a prospective instrument. They were usually marred by the sloppy restoration work they’d been subjected to over the years – restoration work that certainly hadn’t been up to Iain’s high, high standards.

After we bought the 1968 model he found for us, he took it to his workshop to begin an extensive top-to-bottom restoration. This is where his dedication to his craft truly shone through. Every little detail received the utmost care and attention, from re-varnishing the soundboard, to restoring the plate bolts’ mirror shine, to the hours and hours he spent adjusting the keys and action to suit my preferences. The months of work he put in demonstrated not just his decades of knowledge and experience, but his true love for the art of piano building.

After the restoration, the finished instrument looked brand new – but it had the playing characteristics of an instrument from one of Steinway’s golden eras. It is probably the best piano I have ever played, and it entirely owes its second life to Iain. I cannot recommend his services highly enough.

Tristan Jakob-Hoff

Composer and Arranger